You may return most new, unopened items within 14 days of delivery for a full refund. Items must be in original packaging and unworn.
We are unable to accept returns on:
- Worn items
- Has Marks/make up/fake tan
- Has Glitter
- Has Lotions
- Items not tried on over own underwear
- Item is not in original packaging with labels attached
You should expect to receive your refund within four weeks of us receiving your returned item however, in many cases you will receive a refund before this time. the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days depending on your bank). Shipping costs will be deducted from your refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return, and how you are returning it. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.