Copyright © 2005 by "Legs and Co"  ·  All Rights reserved  ·  E-Mail: sales@legsandcospain.com
Help & Support
About Us
Legs and Co are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@legsandcospain.com  . For maximum discretion all orders are sent under plain packaging with no company logos.
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on the "" button and you will be asked for a few details that we need to be able to satisfy the order.
We are able to accept credit card payments using PayPal . If you are shopping from Spain and are using a UK Credit Card, you can select how the transaction is paid, using Euros or Sterling.
We also accept Bank transfers. Please contact us for details. We can also accept telephone orders if required.

Shipping And Handling
Spanish mainland - 3.99€ for the first item, 1.99€ each additional item
Delivery/Shipping to UK, USA and rest of the world - €6.00 (approx) ($9.00 approx).
All orders are sent in plain packaging (No Company Logos) ideal for birthday presents, gifts, etc. If the order is a gift, invoices can be sent to the card holders address if requested, using the shopping basket ordering system.

Delivery Schedule
Please note that if any of the items you have ordered are out of stock we will attempt to obtain them for you as soon as possible. In the meantime the part of your order that is available will be sent out immediately. The rest of your order will be sent out at no extra postal cost to you as soon as it is available. If you would rather receive your order altogether, please let us know by e-mail at sales@legsandcospain.com

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
All prices quoted are inclusive of Sales tax.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted on the web site using PayPal's 128 bit encryption technology.

Guarantee
We guarantee your satisfaction. Any item damaged or of the wrong size can be returned unused and in its original packaging, but you will need to contact us first.
- All orders are shipped at price in effect at time of order.
- All merchandise is guaranteed to be free of manufacturers defects, unless otherwise stated.
Damage due to excessive wear, improper care, or prolonged display will not be considered for credit.
RETURNS POLICY
14 day Returns Policy
Any goods that are not to your liking can be returned within 14 days of delivery without stating a returns reason. Just follow the instructions on the returns form enclosed with your goods, and send the articles back to the address stated on the form (returns address available in UK and Spain). If the goods are paid for by credit card the due amount will be credited to the card used as payment. Please allow 2 to 3 weeks for the refund. Faulty goods are fully refundable, inclusive of delivery, return and extra costs. With the exception of orders from Germany and Austria we have to ask you to return goods at your own cost. Please note: returned goods which show signs of use in excess of trying them on, may lead to a reduction in the refund given. Always wear "something underneath" when trying articles on, especially with underwear.
Faulty Goods / Transport Damage
Designer Warehouse is responsible for any damage to items, which occurs during the transportation of the good to the customer. If the goods arrive damaged, please send them back to us for a full refund (see 1.). Please inform us immediately (within the first 2 days of arrival), of goods damaged in transit. After this time, we can not take responsibility for any damage
We offer a 100% guarantee that if you're in any way dissatisfied with the goods you have ordered, we will exchange them or give you a full refund (less Postage Costs), provided that you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact. ALL Returns will be assessed on an individual basis.

Note: We regret that returns on hosiery cannot be accepted if the pack has been opened. Certain products are also excluded from our general returns policy for hygiene reasons - this will be indicated with the product information for these items on our website. These conditions do not affect your statutory rights.


Returns period

Our normal returns period is 14 days from when you receive the goods, and any returned items must be received by us within this time.

WE WILL NOT ACCEPT RETURNS UNLESS THE GOODS ARE FAULTY OR OF THE WRONG SIZE.
Please note sale items, clearance items, special offers, hosiery, and select sizes are final sales and are not exchangeable.
If you wish to return goods to us, you may do so without giving us prior notice. In this case please complete the form accompanying your order and enclose it with the returned goods. Please allow up to ten working days for your goods to be returned to us.
"I no longer have the dispatch paperwork - what do I do?"

If you no longer have the returns label that was supplied with your order, please address the package to the appropriate returns address.

Enclose a note with the return, ensuring that the following information is included:
Order number (if known), name, address, contact telephone number or e-mail address (especially important if you do not know your order number), return reason and details of refund or replacement required.

If using the original packaging, please ensure that the original address label is covered up. Please quote your order number on the top left hand side of the package, to assist us in identification on return to Legs & Co.


Return of Faulty Goods

If you believe the goods we have supplied to you are faulty, you should return the item to us together with a note, explaining what you believe is the problem and stating the original order number. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.

Please quote your order number on the top left hand side of the package, to assist us in identification on return to Legs & Co
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If you would like further information on our returns policy please either call our customer services team, ore-mail us with your query.

Reaching Us
If you need to reach us, please email us on sales@legsandcospain.com. alternatively, you can call on (International +34 660170355) or write to us at Casas de Arriba, Cuevas de Reyllo, Murcia 30333, Spain.

Privacy Policy
Legs and Co will not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
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